Quality Control

A high level cleaning performance requires planning. It involves hiring the right people, providing them with proper work instructions, tools and products and monitoring their daily performance. Additionally, we provide reliability, dependability and integrity. We offer a service you can depend on and we provide immediate follow-up for any quality concerns.

Communication is essential to ensure that we meet our client’s expectations. Therefore, a daily logbook will be provided for each client. This will not replace direct contact. However, it will provide a written account of any cleaning problems or maintenance problems that may occur on a daily basis. After all is said and done, customer perception is the measure of performance, and customer expectation is the specification.



Our customers do not need to worry about security. Raf’s Cleaning Services takes every precaution to hire the right people for the job. Raf’s has the ability to access justice system records directly from our office. We also require a criminal background check on all job applicants. Therefore, we eliminate the opportunity for security issues to arise.

We can also provide drug testing should it be required.